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Participant
July 21, 2021
Answered

'Request must be made to correct API access point (e.g. use GET/ baseUris)'

  • July 21, 2021
  • 2 replies
  • 8302 views

When I attempt to use the Fill&Sign feature and request signature an error has occured message with Request must be made to correct API access point (e.g. use GET/ baseUris) pops up. Help please

 

This topic has been closed for replies.
Correct answer default882n6jgnneja

Not helpful.  Those discussions appear to be for development, this is an error in native Acrobat connecting to Sign.  For us, the solution was a complete reinstall of Acrobat.

2 replies

Participant
December 30, 2021

Not helpful at all

Amal.
Legend
July 22, 2021

Hi Yolanda

 

Hope you are doing well an sorry to hear that. As described, you are getting the error Request must be made to correct API access point (e.g. use GET/ baseUris) while using fill and sign request for signature.

 

Please checkout the correct answers marked in the similar discussions listed below and see if that helps.
- https://community.adobe.com/t5/adobe-sign/access-token-generated-is-not-recognised/m-p/9396397

- https://community.adobe.com/t5/adobe-sign/sending-agreement-with-adobe-sign-api-error/m-p/10331385

 

Regards

Amal

default882n6jgnnejaCorrect answer
Participant
September 10, 2021

Not helpful.  Those discussions appear to be for development, this is an error in native Acrobat connecting to Sign.  For us, the solution was a complete reinstall of Acrobat.