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Participant
February 5, 2024
Question

Request refund

  • February 5, 2024
  • 2 replies
  • 637 views

 

I need to refund because I already cancel my free trial subscription, But Adobe still charged my back account. I already contacted Adobe asistant but it show me recent billing that not charge but why Afobe charge my bank accound? How can I get refund?
This topic has been closed for replies.

2 replies

Amal.
Community Manager
Community Manager
February 5, 2024

Hi @Chalita35251034l0ym 

 

Hope you  are doing well and thanks for reaching out.

 

This is something better handled by our billing team here https://helpx.adobe.com/contact.html

 

Hope this will help.

 

~Amal

JR Boulay
Community Expert
Community Expert
February 5, 2024

This is a public forum, not Adobe support.

Users, including the Community Experts, can't provide support for account, subscription, billing, download, or product activation issues. Support for those issues requires an Adobe employee.
Adobe provides support through the Chat function on the contact page, through a phone call, or through TwiXtter.
There is no email support, so beware of scammers.

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