Request Signatures missing from new acrobat install

Question

Good Morning,

I recently changed laptops and after installing acrobat I see I have the new version (tolls on the left) whereas I had the old version (tools on the right) previously.

Since updating I no longer have the request signatures option. I don't have a sign tab at the top, not is request signatures in the list of all tools (see below screenshot). It's not an issue with my account as I can request signatures via my online account in a browser - however, this route does not contain all of the options as acrobat itself (e.g. adding additional files which I need).

Can somebody please help? I've seen similar posts like this but none have a resoluton that works for me.

Kind Regards

Jason

JBlee_Kindred · Accepted Answer

Ok sorted! After switching back to the old version and following the below instructions I was able to get the option back (I wasn't able to do the below in the new version) -

Solved: Re: 'Request Signature' option missing - Page 2 - Adobe Community - 13291727

JR Boulay · Answer

You must "Disable new Acrobat".

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.