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Kaiyangshi_Ito
Kaiyangshi_Ito
Participant
March 20, 2026
Question

Reset Activation for Acrobat Professional Version 20.0

  • March 20, 2026
  • 1 reply
  • 13 views

I no longer have the old devices, so I’m wondering how I can reset the activation on those devices. The advisors I spoke to were unhelpful and only directed me to this forum...

    1 reply

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    March 20, 2026

    I assume this is a perpetual license and not a subscription (otherwise, the message would have offered you a choice of logging out of all devices). In that case, you unfortunately need to have Adobe’s customer service reset your activation count. As far as I know, there is nothing you (or we) can do to get around this. 

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