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Participant
March 2, 2020
Answered

Same Color Titles Printing Different Colors On Printer

  • March 2, 2020
  • 1 reply
  • 588 views

Not sure what might be causing this issue but the names Tammy, Jayson, Ryan and Kyle are printing the right color and the rest are faded. The program being used is Adobe Acrobat Pro DC Version 2020.006.20034. Any suggestions would be greatly appreciated. Thanks.

 

This topic has been closed for replies.
Correct answer Amal.

Hi Tarasan,

 

We are sorry for the trouble. As described, the text of the same file is getting printed in different colors.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try printing a different PDF file and check. If its a file specific issue please share the file with us for testing. Upload the file on the document cloud (https://documentcloud.adobe.com/link/home/) generate the link and share the link.

 

Also please try to disable the protected view for testing. Please go to Adobe Acrobat / Reader DC (Mac), Edit (Windows) > Preferences > Enhanced Security  > Disable the protected mode and Uncheck the Enhanced Security > Click OK and check.

Note: Please enable the security after testing.

 

You may also try to print as an image and see if that helps. Go to Print  >  Advanced  >  Print as image.

 

Let us know how it goes.

 

Regards

Amal

1 reply

Amal.
Amal.Correct answer
Legend
March 4, 2020

Hi Tarasan,

 

We are sorry for the trouble. As described, the text of the same file is getting printed in different colors.

 

Is this a behavior with a particular PDF file or with all the PDFs? Please try printing a different PDF file and check. If its a file specific issue please share the file with us for testing. Upload the file on the document cloud (https://documentcloud.adobe.com/link/home/) generate the link and share the link.

 

Also please try to disable the protected view for testing. Please go to Adobe Acrobat / Reader DC (Mac), Edit (Windows) > Preferences > Enhanced Security  > Disable the protected mode and Uncheck the Enhanced Security > Click OK and check.

Note: Please enable the security after testing.

 

You may also try to print as an image and see if that helps. Go to Print  >  Advanced  >  Print as image.

 

Let us know how it goes.

 

Regards

Amal

tarasanAuthor
Participant
March 11, 2020

Hi Sorry for the late response. Printing as an image worked. And other PDF's seemed to be fine. I will upload this one for you to see. Thanks!

Amal.
Legend
March 12, 2020

Hey there

 

We are glad to hear that the issue got fixed. 

 

Feel free to contact us for any further assistance required in the future.

 

Regards

Amal