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Participant
August 13, 2026
Answered

Save As and Combining Files not working.

  • August 13, 2026
  • 4 replies
  • 63 views

I have read previous posts about the Save As function not working when trying to save a combined file. I have deselected both "Save As optimized for Fast Web View" and "Show online storage when opening files" in the preferences screen, as past posts indicate this would fix the issue.

When I attempt to save the new combined file on either a cloud server or my local device I am unable to save the new combined file unless I print to PDF, which causes the file to be unreasonably large or crashes my adobe. Further if I attempt to compress the printed file, I run into the same issue of it not being able to save a new instance.

I have checked for updates and ran any updates. I have performed a repair install and the issues remain. What is mind blowing to me is that this seems to be a known bug for nearly 8 years and it is not resolved. Anyone know how to fix this or where I may have gone wrong?

    Correct answer creative explorer

    ​@loyal_photographere514 I combine my files a little differently than most people, and I use the ‘Organize Pages’ tool instead as I want to ‘insert’ the PDF after a certain page. When done, click on close, then use the ‘Save As’ so that I can rename the file something totally different to my computer, and then sync it the back-ups on the cloud. 

    4 replies

    creative explorer
    Community Expert
    creative explorerCommunity ExpertCorrect answer
    Community Expert
    August 17, 2026

    ​@loyal_photographere514 I combine my files a little differently than most people, and I use the ‘Organize Pages’ tool instead as I want to ‘insert’ the PDF after a certain page. When done, click on close, then use the ‘Save As’ so that I can rename the file something totally different to my computer, and then sync it the back-ups on the cloud. 

    m
    Randy Hagan
    Community Expert
    Community Expert
    August 14, 2026

    Hmmmm. That makes things harder to sleuth.

     

    Does it matter if, say, you only have two files you combine? How about if you only add a page or two from another document, then try File>Save As functions? If you can add, say, three pages to the document and the Save as functions work, how does it work if you simply add all the pages from another document, then try to save a single file with File>Save As?

     

    If you can add pages, and not documents, maybe the solution could be to add pages to a single PDF and then use the Save As function.

     

    I know I’m not solving your problem here, but if we can find a workaround that gets you what you want, maybe that can work for you in a pinch. Right now I’m just trying to figure out something that will get you past the problem. I think I’d try to see if adding pages, rather than adding documents to combine multiple documents, could work for you.

     

    Randy

    Randy Hagan
    Community Expert
    Community Expert
    August 13, 2026

    Is this a singular combined file? Or any combined file?

     

    If it’s just one, I’d suspect that element(s) may be crashing your Acrobat rather than the program imploding itself. One way to check would be to try to create two combined files; one with the first half of your desired combined PDF, then one with the other half.

     

    If you’re able to create one of them, a problem likely resides in the other. Divide and conquer until you find the guilty culprit(s).

     

    Good luck,

     

    Randy

    Participant
    August 13, 2026

    Thanks for the response! This is happening with any file in which I attempt to combine two or more files. I tested it on several different file types and sources. The file type and source does not seem to matter.