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rone91475393
rone91475393
Participant
December 19, 2018
Answered

"Save as" does not work, cannot save a document as a new file.

  • December 19, 2018
  • 2 replies
  • 3017 views

Just subscribed to Adobe Pro DC.  Forced to use this product by my customer.. As usual there is a glitch. Does anybody have a fix for the inability to "save as" for file management?  I created a form from an existing .pdf file. was able to save it. (That took 1/2 hour) I would like to re-save the file as another name.

Thanks

RE

This topic has been closed for replies.
Correct answer try67

Go to Edit (or the application menu if you're on a Mac) - Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

2 replies

cathy2019
cathy2019
Participant
December 28, 2018

I have tried this and the settings are correct but it still shows a blank box when I try to use the Save As feature

T
Test Screen Name
Legend
December 19, 2018

What specific problem do you see with using Save As?

rone91475393
rone91475393Author
Participant
December 19, 2018

All I get is a blank Save as PDF screen. No file listings. On one attempt it actually froze my Mac Air and I had to use Force Quit to get things moving again.

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
December 20, 2018

Go to Edit (or the application menu if you're on a Mac) - Preferences - General and disable "Show online storage when saving files" and "Show online storage when opening files".

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