Save As file type missing after updating to version 20142

Forum|Forum|3 years ago
June 22, 2022
7 replies
7559 views

After updating to the newest Acrobat DC version, 20142, the "Save as type" function no longer has any file types. The only option is to save as PDF. I know the Export function is there, however, it doesn't work for our needs. The save as jpeg function was able to convert the pdf pages into individual jpegs that if combined back together, the combined file size would be the same as the original pdf. The Export function, creates jpeg's that if combined back, create a file almost two and a half times the size of the original.

Edit and convert PDFs

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Correct answer Sharon Z PrintExp

The fix from Jason25082404mjrt in the comment above worked for me! You have to uncheck the "show save to online storage setting" in your preferences. See his note above. Thank goodness for the community posts!!

Amal.

Legend

Hi there

Hope you are doing well and sorry to keep you waiting .

The new version 22.1.20169 containing the fix for the issue is now available. Please update the application from the help menu > check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/continuous/dccontinuousjul2022.htm...

Let us know how it goes.

Regards

Amal

B

Bill25137075xgla

Participant

Jason...thnx dude...this is a major & quick way of drawing conversion when I use Autocad...hey Adobe, why change something just to change it, you've done other boneheaded things in the past...nothing surprises me...Jason, thnx again for the help !

J

Jason25082404mjrt

Participant

Found a solution for the file types not showing up in the drop down of the "Save As" menu.

Open Acrobat
Click on “Edit” in top left corner
Select “Preferences” at the bottom of the list
Select “General” from the list on the left
Locate “Show online storage when saving files” and clear the checkmark there (uncheck it).
Scroll down to the bottom and click “Ok”.
Close and Re-Open Acrobat.