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Participant
September 25, 2024
Question

Save As is Blank when trying to save

  • September 25, 2024
  • 2 replies
  • 339 views

Save As screen is Blank when trying to save.  I checked for latest update and received message No Updates Available.  Installed:Adobe Acrobat (64-bit) (24.003.20112

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2 replies

Legend
November 6, 2024

Hi @ross_0489

 

Sorry for the troubled experience. I'm following up to check if your issue is resolved. 
If you are still experiencing this issue, please let us know and, we'd be happy to assist. Kindly share the information requested by @Harsh Vats that will help us triage the issue.

 

~Tariq 

Adobe Employee
September 27, 2024
Hi @ross_0489 
Thanks for reporting this issue. 
  • Kindly confirm, if ‘Your files’ under the Home view in the left-hand panel is working fine.
  • Now, please try repairing the application once.
  • If the above steps don’t resolve your issue:
    • Locate the WebResource at ProgramFiles (x86)/Adobe/Adobe Acrobat/DC/WebResource.
    • Attach the above resources in this converation.

Regards

Harsh