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R
robertm74417097
Participant
May 6, 2020
Question

'Save As' not functioning on downloaded PDFs

  • May 6, 2020
  • 2 replies
  • 371 views

In the past week every PDF I receive, no matter which, I cannot use Save As to save it and give a name I want.  I get this error message: "This file may-be read only, or another user may have it open. Please save the document with a differenbt name of in a diferent folder."

 

It make no difference what name I choose or which folder I try and save it in, I get the same error message.  My only work around is to save it under the name the author gave it, and then change the file name afterwards. Is there something wrong in my Preferences?

    This topic has been closed for replies.

    2 replies

    Amal.
    Amal.
    Legend
    May 26, 2020

    Hi there,

     

    We are sorry for the trouble and the delay in response. I hope you would be able to fix it by now

     

    ++ Adding to the discussion

     

    If you are on the Windows platform, you may please refer to the help article (https://helpx.adobe.com/acrobat/kb/unable-to-save-pdf-windows-10.html) and see if that works.

     

    Regards

    Amal

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    May 6, 2020

    >Is there something wrong in my Preferences?

     

    Preferences in what? Is this a question about Acrobat or Reader?

    R
    robertm74417097Author
    Participant
    May 6, 2020

    It's a question about Reader.  That's the only app I use for saving or reading PDFs.  My browser is Firefox

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