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triadcom
triadcom
Known Participant
July 2, 2026
Answered

Save as Other>Reduce PDF size no longer in Creative Cloud version

  • July 2, 2026
  • 2 replies
  • 41 views

I regularly use Save as Other>Reduce PDF size for multi-page directories with lots of photos. 

I tried it today and Acrobat wants me to upgrade. 

I am a long-time Creative Cloud subscriber. I use Acrobat through CC -- Version 2026.001.21691.

I don’t need 100 AI functions, just the simple compression that’s always been available in the standard package.

Is this a mistake? Or is there another way to shrink the size of a bloated PDF?

TIA.

    Correct answer Meenakshi0101

    Hi triadcom,


    Thank you for reaching out, and sorry for the trouble caused.

    The application should function as expected, and there haven't been any changes to its operation under the Creative Cloud subscription. If it was working correctly before, it should continue to do so now.

    Please make sure you are signed in to the application with the Adobe ID you used to purchase the subscription. Also, it would be helpful if you could share the specific error message you encounter when trying to use the feature.

    In the meantime, I recommend checking the suggestions provided in the following help document: https://adobe.ly/4p4WlRJ


    Let us know how it goes.


    Thanks,

    Meenakshi

    2 replies

    mudasir
    mudasir
    Participant
    July 3, 2026

    his seems like a glitch with your Creative Cloud sync, but in the meantime, you can easily shrink your file without upgrading by using File > Save As and choosing Optimized PDF (or by trying this free online tool if you ever need to compress data layouts!

      Meenakshi0101
      Community Manager
      Meenakshi0101Community ManagerCorrect answer
      Community Manager
      July 2, 2026

      Hi triadcom,


      Thank you for reaching out, and sorry for the trouble caused.

      The application should function as expected, and there haven't been any changes to its operation under the Creative Cloud subscription. If it was working correctly before, it should continue to do so now.

      Please make sure you are signed in to the application with the Adobe ID you used to purchase the subscription. Also, it would be helpful if you could share the specific error message you encounter when trying to use the feature.

      In the meantime, I recommend checking the suggestions provided in the following help document: https://adobe.ly/4p4WlRJ


      Let us know how it goes.


      Thanks,

      Meenakshi

      triadcom
      triadcomAuthor
      Known Participant
      July 3, 2026

      Thank you! 

      I quit Acrobat and reopened it through the CC app. It worked! 

      Not sure what happened, but it helped to know that it should be working as usual. Thanks for letting me know that.

       

      Anand Sri Bhattacharya
      Community Manager
      Anand Sri BhattacharyaCommunity Manager
      Community Manager
      July 3, 2026

      Hello ​@triadcom 

       

      I hope you are well, and thanks for confirming that the suggestions from the Adobe employee worked. Thanks for your patience and cooperation on this.

       

      Please feel free to reach out if you need any assistance related to the product.

      Regards,

      Anand Sri.

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