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Participating Frequently
January 17, 2023
Question

Saved Form displays incorrect data in Acrobat Pro vs. correct data in Adobe Reader

  • January 17, 2023
  • 1 reply
  • 5704 views

I'm working with someone in our company who is having an issue where when they open a completed form in Acrobat Pro (version 11.0.23) the form fields contain data, but it is incorrect.  When they open the same .pdf file in Acrobat Reader, it opens with the correct data in the form fields.  Does anyone know what may cause this, and know steps to resolve it?

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1 reply

Thom Parker
Community Expert
Community Expert
January 17, 2023

If what you are saying is true, then the most likely explanation is that the PDF is corrupted.  Please post the form. 

 

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often
Participating Frequently
January 18, 2023

Hello @Thom Parker , thank you for the quick response.  I'll have to see if I can get permission to post the form (I'm not the owner/creater of the file, and it may be subject to compliance regulations).

Thom Parker
Community Expert
Community Expert
January 18, 2023

Do you know in what application the form was filled?

 

Thom Parker - Software Developer at PDFScriptingUse the Acrobat JavaScript Reference early and often