Saved pdfs no longer open directly

Question

Using Acrobat, I used to be able to click on pdfs saved to my computer and they would just open. Now when I click to open a saved pdf, it takes me to the Acrobat home page and I have to go looking for the file again in the "your computer" file storage. Why does this happen? Can I go back to just them opening directly without having to research for them?

Shashank Jain · Answer

Hi @jennifer_1843 thanks for reaching out. We tried to reproduce the same at our end, but it's working fine at our end, is it possible if you can share a screen recording, so that we can dig deeper into the exact workflow that you're performing.
Also, what OS are you on - Windows 11/10 or Mac OS ?

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