Saved signature not persisting in Adobe Acrobat for Google Drive (Fill & Sign)

Hello,

I am reporting a persistent issue where my saved signature does not persist across different PDF documents when using the Adobe Acrobat for Google Drive app integration.

The Issue: When using the "Fill & Sign" tool, I upload my signature image, select the "Save" checkbox, apply it to the PDF, and save the document back to Drive. The signed document is correct. However, when I close that PDF and open a new PDF document from Drive, the saved signature is gone, and I am required to re-upload the image every single time.

Expected Behavior: Since I explicitly selected the "Save" option and am logged in via my Google SSO (which is linked to my Adobe account), the signature should be immediately available in the "Fill & Sign" menu for subsequent PDFs.

Troubleshooting Steps Already Taken:

1. Confirmed I am logged into my Adobe account via Google SSO.
2. Explicitly selected the "Save" option when applying the signature.
3. Tested the entire workflow in a Chrome Incognito window to rule out cache/cookie/extension conflicts. The issue persists.
4. Logged out and back into the Adobe account. The issue persists.

My System Information:

• Browser: Google Chrome, Version 142.0.7444.176 (latest)

• Operating System: Windows 11 Home (Version 25H2, Build 26200.7171)

• Adobe App: Adobe Acrobat for Google Drive (installed from Google Workspace Marketplace and set as default PDF opener).

Please investigate this issue, as it significantly impacts the efficiency of signing multiple documents in the Drive environment.

Thank you

Daniele