Saving document causes unreadable text

Question

Writing a newsletter, I have been saving the draft file for a week with no problems. When I saved it as a final version, most of the pages' text looked like the above page. I am able to rectify by selecting the text, making it bold, and then unbold. I was able to save without this issue reappearing. This causes me alot of work, before I can have a finished product. This issue has happened many times in my experience with Adobe Pro, but not every time I save a file.

Amal. · Answer

Hi @Shelby Rohr

Hope you are doing well and sorry to hear that

Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 23.08.20470 installed. Go to Help > Check for updates and reboot the computer once.

Also try to repair the installation from the help menu (Win Only) and see if that works.

Please try to reset the Acrobat preferences as described here https://adobe.ly/3UirROQ and check.

Regards

Amal

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