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J
jradamsjr
Participant
April 17, 2020
Question

Saving documents to Google Drive

  • April 17, 2020
  • 2 replies
  • 1233 views

Using Macbook Pro w/ Catalina: Every time I want to save a new document to Google Drive I have to sign into Google Drive to authorize Google drive to work w/ Adobe DC. This is unacceptable. I saw a post from 2019 suggesting to check two settings in Adobe Preferences: Show online storage while opening file and saving file. They were both already checked. If I have to do this every time I want to save a PDF I am better off using Adobe Reader - this is crazy...FRUSTRATED, 

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2 replies

G
gmurrka
Participant
June 6, 2020

I have the same issue with using Google Drive through Adobe Reader DC on my MacBook Pro with Catalina--is there any solution for this problem?

J
jradamsjrAuthor
Participant
June 6, 2020

Gmurrka,

 

Here is what I have found. If it is a PDF that you download from the internet or an attachment on an email, just save it directly to your Google drive syn file on your local computer. If you save it first and then open it up, it will not cause the problem. It is when you try to open it and then save it that it becomes a problem.

 

Make sense?

 

John

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
April 17, 2020

Not sure what your workflow is.  I save all documents to my local hard drive first and then copy to backup or cloud drives as needed.  I rarely use Google Drive except when I need to send e-mails with large attachments. And that is all performed in my browser from the G-mail interface.

 

 

 

 

Nancy O'Shea— Product User & Community Expert
J
jradamsjrAuthor
Participant
April 23, 2020

Yes, when I "save to Google Drive", I am really talking about saving to the local Google drive "back up and sync" folder on my computer. It then automatically backs up to the cloud. I am not trying to save to the cloud directly. 

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