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Katelyn5CC6
Participant
August 27, 2020
Question

Saving Shared Files

  • August 27, 2020
  • 2 replies
  • 435 views

Recently my team started routing work via the "Shared" tool & I am having a hard time keeping all of our files organized.  Currently after a PDF is shared I am only able to read everyone's comments when selecting the file through "Shared by You."  When I open the file through my Document Cloud the comments are not to be seen.  Is there a way to synch up these two tools so that comments are saved to my files located onto the Document Cloud?

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2 replies

A
Adobe Employee
arvindy
Adobe Employee
August 29, 2020

Hi There,
Currently it is not possible. When you open PDFs directly from the Document Cloud location, review comments won't appear.
You have to open the shared PDF from Shared by You/Shared link to get the review comment. You can Save Copy of the shared PDF locally then comments will be in the file.
As you know, shared file which you are working on, will be at top in the list in Shared by you/Shared by others tabs and you always have option to sort the shared files under these tabs.
Could you please let us know why do you want to open PDFs from Document Cloud location?

Regards,
Arvind

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
August 27, 2020

I think you need to complement this workflow with the Tracker:

 

https://helpx.adobe.com/acrobat/using/tracking-pdf-reviews.html#tracker_overview 

 

See the section "Save a PDF with Comments".

 

See 

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