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jeanettea6036235
Participant
March 17, 2017
Question

Saving Word documents to PDF freezes and doesn't save to master document

  • March 17, 2017
  • 1 reply
  • 2400 views

I have been saving my word documents to PDF and everything was find then it frozen and would not save any further files to my master document.   I am trying to create a master pdf file and have been transferring my chapters one by one.  All of a sudden the computer frozen and kept saying something about add-ins needing to be disabled since their were issues or something wrong.

I had this happen before when I tried to down load files - I would get about six done just find and then the program froze and said add-in problems and did I want to disable the add-ins.  I don't know should I disable the add-ins or what?

Now I get a message that it is an incompatible program - how can this be?

This topic has been closed for replies.

1 reply

C
Cari Jansen
Legend
March 19, 2017

It's not entirely clear what it is you are doing. Can you supply more information? E.g. steps you follow and when it goes wrong?

Are you saving each chapter you write in Word to a PDF using the ACROBAT ribbon in Word and clicking Create PDF button?

Then trying to COMBINE the PDFs you created from Word into a single PDF file? Or are you trying to do something else?

If you the program stops working after a while it might be a memory problem? Have you tried restarting your computer and the software?

J
jeanettea6036235Author
Participant
March 19, 2017

Hi Cari - I have shut down my computer, uninstalled the  Acrobat software and then reinstalled it again over and over.   I was able to save about 7 documents into a file and then the icon or whatever disappeared.   When I go to save or save as I had a "save as Acrobate" and this is the part that keeps disappearing.  I have reinstalled this software over and over and still the "save as Acrobat" is not showing up in the list of commands.

What is wrong? 

Jeanette

From: Cari Jansen <forums_noreply@adobe.com>

To: jeanette a. wicks <cactusvalleyllc@yahoo.com>

Sent: Saturday, March 18, 2017 6:16 PM

Subject: Saving Word documents to PDF freezes and doesn't save to master document

Saving Word documents to PDF freezes and doesn't save to master document

created by Cari Jansen in Creating PDFs - View the full discussionIt's not entirely clear what it is you are doing. Can you supply more information? E.g. steps you follow and when it goes wrong? Are you saving each chapter you write in Word to a PDF using the ACROBAT ribbon in Word and clicking Create PDF button?Then trying to COMBINE the PDFs you created from Word into a single PDF file? Or are you trying to do something else? If you the program stops working after a while it might be a memory problem? Have you tried restarting your computer and the software? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9400697#9400697 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9400697#9400697 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creating PDFs by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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