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Participant
March 25, 2025
Question

Scanned Documents No Longer Auto-OCR on "Edit"

  • March 25, 2025
  • 1 reply
  • 353 views

A recent Adobe update seems to have stopped Auto-OCR when clicking on the "Edit" tool with a scanned document open.

 

In the past, when opening a scanned document and selecting the "Edit" tool, the document would auto-OCR and re-orient. Since the update, the auto-OCR no longer occurs, though it does work with the "Scan and OCR" tool > "Recognize Text". 

 

The "Scanned Documents" section of Edit Settings is grayed-out when a document is not open. When opening a scanned document (this has ocurred across multiple different scanned documents), the "Scanned Documents" portion of the panel is missing.

 

This change isn't the end of the world, but it does add time to every scanned document, which adds up over time when dealing with large quantities of scanned documents. 

 

Ran Adobe Updates today (3/25/25)

 

Are there any Settings changes I can make to return the Auto-OCR functionality? 

 

1 reply

Souvik Sadhu
Community Manager
Community Manager
March 28, 2025

Hi @drew_3037,

 

Hope you are doing well. Sorry for the trouble with OCR.

 

Would you mind going to Edit-> Preferences-> Accessibility-> check the checkbox saying "Enable Assistive technology support."

Once done, restart Acrobat and try again.

 

If this does not work, go to Help-> Repair Installation.

 

Also, ensure you are on the latest version of the application (2025.001.2043x) for the best experience.

To do so, go to Help-> Check for Updates.


Regards,
Souvik.