Scanning from Quick Scan Button on Scanner - File Doesnt Open
Hi All
Stuck in a conudrum wtih a users issue. We are using Fujitsu 7160 scanners attached to Dell Laptops running Win 11.
User loads the document into the feeder and hits the scan button on the scanner. She gets the pop-up on the laptop to choose what to use to scan. She chooses adobe acrobat. The documents run through like they scan, and the dialog box comes up on the laptops saying that it is scanning...but then it just closes and thewindow goes away. In a perfect world when everything is working right, Adobe will open and show the scanned document so you can manipulate it, save it, etc.
Any ideas or suggestions?
Thanks!
