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Participant
November 1, 2023
Answered

Scrambled graphics when printing pdf

  • November 1, 2023
  • 1 reply
  • 1530 views

I have Adobe acrobat pro 2023.006.20360 and when I print documents with graphics everything looks good when opening, and when preview but when sent to printer the graphics are moved and scrambled up in the left corner.

 

If I open the same document using the ordinary Preview on osx and send to printer everything is OK.

 

I have recognized that when sending a document to printer adobe works for several seconds to "prepare" the document, so i guess there is where the problem is located.

 

The right page is like it should be, the left one is what comes out after adobe pro have changed it

This topic has been closed for replies.
Correct answer Amal.

Hi there

Hope you are doing well, and thanks for reaching out.

Is this an issue with a particular PDF file or all the PDFs? Please try with a different PDF file and check.

 

Check for any missing/pending updates for printer driver and firmware and, try updating it and check. You may also try to remove the printer driver, reboot the computer, and reinstall the printer driver from the manufacturer web site and check.

Also, go through the help page: https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

You may also try to print the PDF as an image. Go to Print > Advanced > Print as Image and see if that works.

Let us know how it goes.

 

~Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
November 1, 2023

Hi there

Hope you are doing well, and thanks for reaching out.

Is this an issue with a particular PDF file or all the PDFs? Please try with a different PDF file and check.

 

Check for any missing/pending updates for printer driver and firmware and, try updating it and check. You may also try to remove the printer driver, reboot the computer, and reinstall the printer driver from the manufacturer web site and check.

Also, go through the help page: https://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html

 

You may also try to print the PDF as an image. Go to Print > Advanced > Print as Image and see if that works.

Let us know how it goes.

 

~Amal

Participant
November 1, 2023

Tnx. I will check the drivers later. so far: When printing as image everything is OK.

Regards,

Johan

Amal.
Community Manager
Community Manager
November 3, 2023

We are glad to hear that. Feel free to contact us for any assistance required in the future.

~Amal