Skip to main content
August 8, 2012
Question

Security settings on this doc prevent signing

  • August 8, 2012
  • 2 replies
  • 30833 views

I created a form with interactive fields. 1) in security settings it says "no security" 2) under Advanced, I "enabled usage rights in Adobe Reader" 3) opening the pdf in Reader X I clicked on the "Sign" button at the top 4) I get the "The security settings on this document prevent adding text ...." pop up in the Sign Pane. 5) I checked the security properties in Reader and it shows everything is allowed. ?????

This topic has been closed for replies.

2 replies

Inspiring
October 17, 2012

That error message you're seeing is part of the EchoSign functionality, which is different than a digital signature. It is also very confusing, and they have thankfully gotten rid of it with Reader 11. You should still be able to fill-in form fields and sign/place digital signature fields with Reader.

Participant
October 22, 2012

I have the same issue in Pro XI, Reader 11, where I have a Digital Signature box and saved the file as Reader Extended \ More Tools. I see the Digital Signature box in Reader 11, but I also get the I "The security settings on this document prevent adding text ...." warning in the Sign Pane. All the signing options are grayed out, except the Send For Signature button of EchoSign.

Thomas

Legend
November 20, 2012

Not being able to EchoSign Reader enabled PDF files from within Reader is the correct behaviour. If you were able to do this then any form info filled out will be lost (as currently happens still in version X)

If you have an enabled form, fill it out and save it.

Then sign in to Echosign via www.echosign.com and click the home tab

there make use of the 'Only I sign' option and upload the saved filled out PDF.

Ensure to enable to preview option there so you can add an EchoSign signature field in the correct location.

Steven_Madwin
Adobe Employee
Adobe Employee
October 9, 2012

Hi,

I hope you got the answer to this by now, but just in case you haven't...

You need to use Acrobat Pro to apply the "Sign in Reader" usage right. If you are using Acrobat Standard (as I suspect) then the "Enable Usage Rights" feature does not include the signing right.

Steve

Participating Frequently
October 16, 2012

and how do I apply the "sign in reader" usage rights?

Steven_Madwin
Adobe Employee
Adobe Employee
October 16, 2012

What application are you using and which version are you using (the menu positions have changed between different versions)?