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January 27, 2026
Question

Seeking assistance with AATL registration/ enrollment

  • January 27, 2026
  • 2 replies
  • 15 views

Hello Team,

I am posting on behalf of a government entity in Asia that is WebTrust compliant. We are currently experiencing difficulties enrolling our Certification Authority (CA) in Adobe’s AATL program and would greatly appreciate assistance from Adobe representatives.

Since early September 2025, my team has sent multiple emails to aatl-info@adobe.com but has not yet received a response in the past months. We would sincerely appreciate it if a member of the Adobe AATL or relevant specialist team could contact us to provide advice on the correct registration and enrollment process, and to confirm the appropriate point of contact for coordinating this activity.

If there is a specific Adobe team, team member email address, or communication channel other than aatl-info@adobe.com that we should use to ensure this request reaches the appropriate group, we would be very grateful for your guidance.

Thank you in advance for your attention and support.

Best regards,
KeL

2 replies

January 29, 2026
Dear Meenakshi,

Thank you for your reply. I have sent a private message to you earlier this week regarding the sender of the email as .

However, it is noted that my post and private message to you is no longer exist. Hence, would like to get connected with you via email.

Thanks and best regards,
Ke_L
Meenakshi_Negi
Legend
January 27, 2026

Hi Ke_L,

 

Thank you for reaching out, and sorry for the trouble caused.

 

Please share the email address you are using to send the request in a private message. We will share the information with the team. You may send a private message using the envelope icon in the top-right corner of this community page.

 

Thanks,

Meenakshi