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Participant
November 16, 2025
Question

Selecting Menu Causes Internal error and Watermark option does not display in the preview window

  • November 16, 2025
  • 1 reply
  • 66 views

Hi Team, 

 

I thought I'd give the new interface another go.  Oh dear.  2 issues which are really annoying me.

 

1.  Selecting the Menu in the top left corner causes and internal error.  It takes 10 clicks on the OK to remove this - but does not solve the problem - see attached screenshot.

 

2.  The watermark source (Text) does not display in the preview window so you cannot visualiise how this will look without selecting OK and then looking at the actual result - see attached screenshot.

 

Running Windows 11 version 25H2 Adobe has been repaired - no difference.  Abobe has been clean installed - no difference.

 

May I add that the "classic" version works flawlessly so still wondering why I am paying €24 per month....

Please can someone help - thanks.


Ken Brattey

1 reply

creative explorer
Community Expert
Community Expert
November 17, 2025

@ScottecLEMG am the opposite, I love the old classic look, and so I would use the 'Disable new Acrobat' at any cost! With regards to the watermark, I would probably manually add this as a background vector and scaled the opacity in my document such as InDesign; I would rather control what I can see and then export the PDF as is. 

m