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Correct answer Meenakshi_Negi

Hi Karen26526823obdo,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Pro DC as a part of the End term license agreement provided by your organization. Recently, Adobe Sign individual has been removed from the Acrobat Pro DC in ETLA offers. 

That seems to be the reason the option is not available for you. 

Please refer to the information provided in the following help document: https://its.unc.edu/wp-content/uploads/sites/337/2020/06/FAQ-RemoveSignIndividual-6.4.2020-External.pdf. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
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October 11, 2022

Hi Karen26526823obdo,

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Pro DC as a part of the End term license agreement provided by your organization. Recently, Adobe Sign individual has been removed from the Acrobat Pro DC in ETLA offers. 

That seems to be the reason the option is not available for you. 

Please refer to the information provided in the following help document: https://its.unc.edu/wp-content/uploads/sites/337/2020/06/FAQ-RemoveSignIndividual-6.4.2020-External.pdf. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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