Sept. 2025 Acrobat Pro image resize issues

Hi,

I have a client who has had the same workflow for years (decades?). The export a drwaing from AutoCAD to PDF, add an image (their seal), resize it and move it to the right position, and add a digital signature to it. Since the Sept. 2025 update, the resizing has ground to a halt. It will take 1-2 seconds to get the resize arrows. After dragging the corner, it takes 2-4 seconds for the screen to change. I've gone through all the normal troubleshooting (reboots, all updates installed, divers updated, power/graphics settings checked, etc.) and no change. The only interesting things I've noticed.

• Adding the image to a completely blank PDF seems to work fine.
• Adding the image to a PDF from earlier this year, that worked fine previously, has the same timing issues.

It seems to be an issue when the document is fairly complex to begin with. But again, this has worked perfectly fine for years and years.

Any thoughts?

Any way to get in touch with support? The AI bot was worthless and everything else seems to be a circular push back to relyin on the community.

Thanks,

Jon