After downloading the file for Acrobat 9 and asked for the serial number the program does not recognize the number I was given. I have attempted the process several times. The number I am using is the one the tech emailed to me and I am using the proper symbol and spacing. Can anyone help me with this?
Hi Butchg,
Sorry for the delayed response.
Could you try downloading the installer given on the following help document and try again?
Download Acrobat 8 and Acrobat 9
You may also visit the following forum threads discussing the similar issue:
Invalid Serial Number / Acrobat 9
Acrobat Pro V9 serial number not working for installation
Let us know if you need any help.
Shivam
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