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Participant
March 18, 2025
Question

Serial Number invalid

  • March 18, 2025
  • 2 replies
  • 562 views

I bought Adobe Acrobat Pro 2020. When activate the product with the serial number, I got the error message it is invalid.

2 replies

AnandSri
Legend
March 18, 2025

Hello James!

 

I hope you're doing well. Please refer to the following articles to learn more about the reasons behind the "Invalid Serial Number" error and try the suggested solutions:

To check your registered serial number on your Adobe account, please visit:
Find Your Serial Number

Let us know if you need further assistance!

 

Thanks,

Anand Sri.

try67
Community Expert
Community Expert
March 18, 2025

Who did you buy it from, and when?

Participant
March 28, 2025

buy from G2A on 18.03.2025

AnandSri
Legend
June 11, 2025

Hello @james_3034!

 

I hope you are doing well. I'm sorry for the delayed response. Are you still experiencing the issue? If you purchased the serial number from an Adobe authorized partner, you may contact the reseller to get the details of the serial number. 

 

Let us know if you need any further assistance.

Thanks,

Anand Sri.