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Participant
October 11, 2021
Answered

serial number is already in use

  • October 11, 2021
  • 1 reply
  • 6974 views

I have re install adobe acrobat pro 2017 on new pc. when i sign in and wanted to register my serial number, it show this serial number is already in use. i didnt registered the product in my account last time, just key the serial number during installation time at old pc

Please advise how to solve this.

 

This topic has been closed for replies.
Correct answer Amal.

Hi Khir

 

Hope you are doing well and sorry to hear that. As described, you are getting the error 'This serial number is already in use'

 

Please go through the help page https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html and see if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
October 11, 2021

Hi Khir

 

Hope you are doing well and sorry to hear that. As described, you are getting the error 'This serial number is already in use'

 

Please go through the help page https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html and see if that works for you.

 

Let us know if you experience any trouble and need more help.

 

Regards

Amal

Participant
May 2, 2023

That was it!  Thanks