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Participant
November 16, 2017
Question

Serial number prompt during installation of Acrobat Pro DC.

  • November 16, 2017
  • 1 reply
  • 1218 views

I'm trying to install Adobe DC Pro on my other computer and it is asking for the license number, which I do not have.  Where do I find my license number?

CageyK

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1 reply

AnandSri
Legend
November 16, 2017

Hello CageyK,

As per the description above, you are getting a prompt of serial number during the installation of Acrobat Pro DC on your other computer, Is that correct?

The record shows that you are subscribed to Acrobat Pro DC , which will get activated by your email address.

Please sign in with your current Adobe ID and password to activate the Acrobat Pro DC on your other machine.

Or if you are installing or will install the software, then during the installation choose the  Trial option and finish the installation and then sign in with your Adobe ID and password.

You may also refer to the following KB doc for more information https://helpx.adobe.com/in/acrobat/kb/licensing_acrobat_trial.html

Prompted for serial number or Adobe ID  Link: https://helpx.adobe.com/document-cloud/kb/acrobat-dc-prompts-for-a-serial-number.html

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.