SERIOUS ADOBE ACROBAT PROFESSIONAL 8 ERROR

I'll jump in here with my update problem with Acrobat Pro 8. I tried to go to 8.3.1 via a msg from Adobe after I had fired up Acrobat. The update failed, and I've tried quite a few ways to reinstall or repair it. I noticed Matthew Hamann's remarks about using CCleaner, so used it. Interesting program. I found I had maybe 40-50 registry items to be fixed. None seemed related to Adobe. It ended up fixing one problem despite my requesting all. It didn't help. Further suggestions in using CC or how to get this product off my machine or fixed. I cannot use Acrobat now.

I too am having the same problems as you all. I have had maginal temporary success with the repair installation process but it seems to be temporary. I'm using XP pro on a 1 year old dell machine. I'm an avid updater so everything is up to par, theroretically. I bought CS3 from Journey Ed. com as a student at the JC. Acrobat Pro 8 has not been very stable from the getgo and I'm mostly disappointed in it's performance. The email archiving to PDF never worked and it has crashed out due to memeory issues consitantly. Now that I upgraded to the 8.1 I'm having the same activation issues, having to stop work and go thru this 20 min process of repair and reboot. I think Adobe has some great products and certainly you would think after all this time and millions of dollars in profits that a major software release problem would be somewhat of a priority unless of course you don't care about your customer base. I am certainly hesitant to move to CS4 at this juncture.

Stan

Hello,

I too am having issues with Adobe Acrobat 8 that came with CS3. For about a year I was able create pdfs from anyting and recent, when it kept trying to install Acrobat 8.1.3 I am no longer able to create any pdf's.

I've tried everything from using the installation CD to repair the error and to trying the upgrade 8.1.3 but after it finishes and restarts my acrobat is still 8.0. Now when I try to create a PDF it is basically cancelled my conversion process so that nothing happens. What annoyed me was that I was able to create a pdf yesterday and today, I am unable to do anything.

I've called the technical support and after giving my information to verify that I had a legitamate copy the tech asked for money before helping me any further. I am annoyed that I paid 2000 for my program last year and now I have to pay another 40 to people who do not speak fluent English and blame me for having a quiet phone. What is wrong with my program?

Hello all,

I am on Windows Vista and I am using CS3 suite.
I did not have the issue when I first installed it, but after a little while (3 months), all that is described in this tread started "happening". Acrobat would stop after a couple of minutes, Serious error message prompt, and all the other adobe programs would not close unless we killed them. Accrotray.exe alerts started showing
as well, although to this day, I cannot tell if this is related.

Here are some of my notes :
"A Fix for Adobe Reader 8.0" (Post #353) is no longer online (dead link)
Post #343 worked FINE for me. I am now stuck with Acrobat 8 (since I disabled the updater) but hey...
And to Matthew (Post #358 and a lot more): Thanks for your help. There a a LOT more people affected by this since this tread started... I, myself, know 4 colleagues in my area only !

Good luck to all.

I've tryed what #361 said and didn't worked for me. Too bad.

Perhaps my Acrobat 8 Professional reinstallation problem is related...

AFAIK, back before my external hard drive failed, installing from the CD and registering Acrobat on a Vista partition caused no problem. However, the external drive with the installation failed two days ago, and now I am unable to reinstall (or uninstall) Acrobat 8.

Each time I try, I get this Windows Installer message when using the CD (or transferring the data to the hard drive):
"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."

So what do I do from here?

Reading this results of other's installation problems on Vista don't leave me every encouraged.

Gary

adobe acrobat professional restart automatically give me solution

Beware. I tried to install Acrobat 9. First it made me uninstall Acrobat 8. Then when I installed Acrobat 9 all hell broke loose. After 14 hours, I tried to re-install Acrobat 8, which failed with error messages listed above. I tried Windows XP system restore which messed things up even more. I don't suggest trying to solve your problems by installing Acrobat 9. More money down the drain. I spent over 12 hours Saturday and 4 today before giving up and enjoying what was left of my weekend.

Without sounding cynical or patronizing, why not install Acrobat Pro 9 and solve your problems that way? I never installed Acrobat Pro 8 on my systems because of all the problems reported in this loooooong thread. I upgraded from Acrobat Pro 7 to Acrobat Pro 9 instead. I have had any problems with Acrobat Pro 9 whatsoever.

BTW, I upgraded Acrobat Reader 7 to REader 8.1 also with no problems. Following Adobe's advice, I just made sure that I did not have Acrobat Reader and Acrobat Pro (in any combination of versions) installed on the same system.

Ken Friedman