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Peter_Andersen
Participating Frequently
November 29, 2017
Question

Serious problems with CS6 and specially Acrobat: can't update it, and after 30 days Acrobat stops working.

  • November 29, 2017
  • 2 replies
  • 1833 views

Serious problems with CS6 and specially Acrobat: can't update it, and after 30 days Acrobat stops working. It is activated, I have the license etc. I have had this problem before but now it's permanent and I can't do anything.

Of cause I have tried to uninstall, install etc. but it will not work.

I am running on a standard Windows 10 machine. No strange firewalls, no VPN, no strange software or games at all. Just standard workstation for doing Photoshop, indesign, acrobat, lots of scanning on my Epson 10000XL scanner, etc.

Peter

This topic has been closed for replies.

2 replies

Legend
December 3, 2017

Yes, Acrobat seems particularly vulnerable to clashes with CC. I don't have a solution, it's an observation.

kglad
Community Expert
Community Expert
November 29, 2017

open acrobat > click help > click sign in/activate or something similar.

Peter_Andersen
Participating Frequently
November 29, 2017


I already did that. This is what I have in acrobat.
If I click it, it opens my browser with my Adobe profile. And what should I do? there is nothing to update or activate there.

Peter

kglad
Community Expert
Community Expert
November 29, 2017

close acrobat > open one of your other cs6 programs and activate > open acrobat.