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Participant
Feb 25, 2025 5:38 PM UTC
Question

Servizio pagato per un mese man non attivo

Ho pagato l'abbonamento mensile a 8,19€ ma non riesco ad utilizzare il servizio, risulta scaduto. 

Ho effettutato il pagamento con paypal.

Vorrei anche eliminare eventuali rinnovi in quanto il servizio mi servirà solo per un mese.

1 reply

Amal.
Legend
Feb 25, 2025 5:56 PM UTC

Hi there,

I hope you're doing well, and thank you for reaching out.

I have reviewed the Adobe account associated with the Adobe ID you are using on this community platform. Unfortunately, I was unable to locate any active or paid subscriptions linked to this account.

If you might have used a different Adobe ID or email address for your subscription, could you please share it with me in a private message? This will allow us to track down your purchase and assist you more effectively.

Thank you for your cooperation.

 

 

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