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February 14, 2022
Question

Setting Acrobat Pro DC default Mail application (Mac)

  • February 14, 2022
  • 3 replies
  • 1855 views

I've transferred to a new Mac, and now Acrobat Pro DC wants to open Apple Mail when I click an email link in a pdf. My previous Mac opened in Outlook, which is the mail app we use.

Looking in the preferences, there's a setting for Email Accounts, which has Default mail application (Mail), my old Mac has Default mail application (Microsoft Outlook), there doesn't seem to be any way to change the mail app though. There's an option to add an account but that just adds my Outlook account to Mail.

Neither our IT department of I have been able to figure it out, there must be an easy way to change the default mail app?

New Mac - OS 12.1 Monterey - Acrobat Pro DC 2021.011.20039

Old Mac - OS 10.15.7 Catalina - Acrobat Pro DC 2021.011.20039

 

Any help welcomed!

amp1602

 

 

 

This topic has been closed for replies.

3 replies

Participant
January 24, 2024

I was experiencing the same. Change your Default Mail Application in your Mac's System Settings > General > Default Mail Client. This resolved the issue for me. For some reason, it was auto-set to Gmail, which I don't have. I know it's two years late, but maybe it will help someone...

Participant
April 19, 2023

Hi

Try the following in Mail application settings - General - Default Email Reader - change from "Mail" to "Outlook" 

Worked for me

BW Florian

Participant
December 1, 2022

I have exactly the same problem. I just transferred from PC to MAC. Would appreciate a solution for this. It was so easy to setup in PC and now in MAC its taking hours. I spoke to Microsoft and they say my IMAP settings are correct. I am also using Outlook 365.