'Shared by you' is blank

Hi @Robert32194799hqfj,

Sorry for the delayed response and troubled experience.

I understand how frustrating it can be when the app can't perform the basic operation. We truly appreciate you bringing this to our attention and sharing your experiences.

If you’re still experiencing this issue. Please try updating the app to the latest version available: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html. To check for pending updates, launch Acrobat > Help Menu> Check for Updates.  

Let us know how it works. If you are still experiencing the issue, try Acrobat Web: https://acrobat.com login with the same Adobe ID and click on the Shared tab. 

~Tariq