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Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 5, 2013

Not that I am aware of did you use the serial number listed on the page next to the Acrobat 8 Professional download?  Did you successfully remove your previous version?

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
January 5, 2013

I branched this to a separate topic as the previous discussion so we can work to resolve your difficulties without getting off-topic for the download process.

K
Kelso_Pickett1
Participating Frequently
January 16, 2013

Hi Jeff,

I am having this exact same issue. Every time I try to use Acrobat, it prompts me to download an e-license, which inevitably fails.

I did indeed use the serial number listed on the page next to the Acrobat 8 Pro download.

Previously, I had a trial of Acrobat 11 installed, but it was removed prior to installation of Acrobat 8 Pro.

Thoughts?

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