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Participant
October 22, 2019
Question

Showing incorrect user name upon opening pdf files. Cant switch back to main account.

  • October 22, 2019
  • 1 reply
  • 237 views

i open up all of my files and it comes up as the wrong user and i cant switch it to my main account.

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    1 reply

    AkanchhaS8194121
    Legend
    October 23, 2019

    Hey there!

     

    To understand better, we need more information from you. Its quite unclear from where do you open your files and where exactly it shows the wrong user?

    Is it some desktop application or online storage for saving files? Are you referring to Acrobat app or Document Cloud web interface?

     

    Help us with more information to proceed.

     

    Thanks,

    Akanchha