Showing work email address

Hi Enamul,

Hope you are doing well. 

When sending document to get it signed using send for signature, if it reflects your personal email address in the sender option, then you must have created(signed up) the account using personal ID, because it automatically picks the registered email address as an "Sender" email.

If you wish to update/change your email from personal to work, then you have to change/update the email under your Adobe account. Then your work email will be your primary email to send or receive the document for signature. 

Note: You can't swap between two emails to send the document for signature. It would always be one, registered with your Adobe account. 

Refer this KB doc for changing Adobe ID Manage your Adobe ID account or we suggest you to better contact to our Customer Care team over the Call/Chat to get it done smoothly and mapped correctly.

Thanks,

Akanchha