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Participant
April 24, 2018
Answered

Sign for signature not working

  • April 24, 2018
  • 2 replies
  • 2335 views

In Sign for signature, after entering the recipient's email address and clicking Next, the next screen shows a button that says Upgrade. When I click that, the button reads Start Now, when I click that the button is back to Upgrade. I have Acrobat Pro DC.

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Correct answer AkanchhaS8194121

Hi Heatherc,

Sorry for the delay in response.

We have checked your account, but couldn't find any active subscription registered under it. That could be the reason that its not allowing you to use "Send for Signature" feature. Could you please share the correct email via private message under which you have the Acrobat DC registered?

Also, the exact version of Acrobat DC you are working on currently? Open Acrobat>Help>About Acrobat

Hope this helps.

Regards,

Akanchha

2 replies

Participant
August 6, 2023

adhr e sigh not workibng

 

 

Participant
November 27, 2023

I have same problem Fil & sign does not work!!

 

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
April 30, 2018

Hi Heatherc,

Sorry for the delay in response.

We have checked your account, but couldn't find any active subscription registered under it. That could be the reason that its not allowing you to use "Send for Signature" feature. Could you please share the correct email via private message under which you have the Acrobat DC registered?

Also, the exact version of Acrobat DC you are working on currently? Open Acrobat>Help>About Acrobat

Hope this helps.

Regards,

Akanchha

Participant
December 8, 2021

Im having the same issue. Iv paid for the subscription

 

mariahweyne
Inspiring
August 7, 2023

If you have paid for the subscrtiption. - Verify - HELP - Install premium features.