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albertd38027205
Participant
December 10, 2018
Answered

Sign In Required

  • December 10, 2018
  • 2 replies
  • 11018 views

How do you disable the Sign in Required for Acrobat Pro 2017. I want to be able to just launch Acrobat Pro 2017 without needing to sign in as another user and enter a license code.

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi Albertd,

If you are using the standalone application, you will need to sign in to the application once.

However, once you are signed in, it will not ask you to sign in again until you are signed out of the application.

You can simply close the application without signing out.

If you are referring for the enterprise version, you may refer to this help document Disable sign in launching Acrobat DC with serialized Creative Cloud for Enterprise.

Check if that helps.

Hope that helps.

Let us know if you are referring to something else.

Regards,

Meenakshi

2 replies

T
tphelps@altfab.com
Participant
March 18, 2020

What a ridiculous requirement from Adobe.  I don't remember anything being advertised when I purchased this product saying "Oh btw we're going to force you to sign into our system in order to use the product you just paid for".

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    December 11, 2018

    Hi Albertd,

    If you are using the standalone application, you will need to sign in to the application once.

    However, once you are signed in, it will not ask you to sign in again until you are signed out of the application.

    You can simply close the application without signing out.

    If you are referring for the enterprise version, you may refer to this help document Disable sign in launching Acrobat DC with serialized Creative Cloud for Enterprise.

    Check if that helps.

    Hope that helps.

    Let us know if you are referring to something else.

    Regards,

    Meenakshi

    M
    michaelt93590308
    Participant
    October 18, 2021

    I'm having the same issue. I just installed my Lightroom 6 disk copy on a 2015 MB Air I bought and I signed in but for some reason the app is saying I'm not online and it doesn't want to verify unless I'm online but I was online the whole time and even checked my browser. 

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