Skip to main content
alanjr_uk
Inspiring
March 14, 2023
Answered

'Sign yourself' image signature option no longer available?

  • March 14, 2023
  • 1 reply
  • 4096 views

I'm just setting up a new PC. I installed Creative Cloud and then Acrobat Pro from there.

 

I then went to sign a document using the image of my signature with 'sign yourself' as I've done countless times previously only to find it wasn't an option!

 

'Fill & Sign' no longer appears as a sidebar option and searching tools for it shows nothing.

 

There's a signature icon at the top that says 'Sign document by typing or drawing a signature' but that does nothing.  The signatures box on the left hand side has all options greyed out.

 

This is all using freshly installed, latest version of Adobe Acrobat Pro 64-bit 2023.001.20064.

This topic has been closed for replies.
Correct answer alanjr_uk

So no idea why, but doing a full uninstall via the removal app (https://ardownload2.adobe.com/pub/adobe/acrobat/win/AcrobatDC/2100120135/x64/AdobeAcroCleaner_DC2021.exe) and then a reinstall via the direct download (https://trials.adobe.com/AdobeProducts/APRO/Acrobat_HelpX/win32/Acrobat_DC_Web_x64_WWMUI.zip) rather than Creative Cloud seemed to do the trick and 'Fill and Sign' is now back!

1 reply

alanjr_uk
alanjr_ukAuthor
Inspiring
March 14, 2023

In fact the whole 'Fill & Sign' part seems to be missing - as well as being unable to do normal image signatures there's no tick/cross, fill text, etc that you can normally do with a paper form.

alanjr_uk
alanjr_ukAuthorCorrect answer
Inspiring
March 14, 2023

So no idea why, but doing a full uninstall via the removal app (https://ardownload2.adobe.com/pub/adobe/acrobat/win/AcrobatDC/2100120135/x64/AdobeAcroCleaner_DC2021.exe) and then a reinstall via the direct download (https://trials.adobe.com/AdobeProducts/APRO/Acrobat_HelpX/win32/Acrobat_DC_Web_x64_WWMUI.zip) rather than Creative Cloud seemed to do the trick and 'Fill and Sign' is now back!