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M
Ms.Leeza
Participant
December 9, 2019
Question

Signature and initials not printing using Adobe Acrobat Reader DC

  • December 9, 2019
  • 1 reply
  • 2220 views

When someone sends me a pdf file with initials and signatures on it I see them in the pdf. However, when I print the document the initials and signatures do not print out. I notice they are visible in the 'print preview' but when print-out blank. I am using Adobe reader DC.

This topic has been closed for replies.

1 reply

Amal.
Amal.
Legend
December 9, 2019

Hi there 

 

We are sorry for the trouble. As described above, the signature and initials are not printing but they are visible in Acrobat Reader DC

 

Are you not able to print the complete document and getting a blank print out? or is it that only the signatures and initials are not printing?

 

Please try the following settings and see if that work, Open the PDF document in Adobe Acrobat Reader DC, Go to Print > Under comments and Forms select Document and Markups > Click OK and check.

 

 

 

 

 

 

 

 

If it still doesn't work, please open the PDF with the web browser. Right Click > Open With > Chrome and try to print from there and see if that works.

 

Let us know if you are referring to something else.

 

Regards

Amal

M
Ms.LeezaAuthor
Participant
December 11, 2019
Hi Good day to you.

Thank you for sharing. But i had try these two way also failed get the
signature while print the hard copy. The attached file for your reference.
And add info, the sender using phone (electronic signature)
Thanks
Amal.
Amal.
Legend
December 28, 2019

Hi there 

 

We are sorry for the delay in response. 

 

As the issue still persists please try to print the file as an image. Go to Print > Advanced > Print as image > Click OK. See if that works.

 

If it still doesn't work, please share the file with us through private message for testing. Click on the message icon on the top right corner of the screen to start the private message.

 

Let us know how it goes.

 

Regards

Amal

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