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Participant
June 5, 2024
Answered

Signature feature not working in Desktop version of Adobe Acrobat

  • June 5, 2024
  • 1 reply
  • 569 views

hi all, 

A user in our company who uses Adobe Acrobat in Adobe Cloud cannot use the Signature option, which is available in the online version of Adobe. 

In a document the option for Signatures on the left side of the screen are all greyed out.

Would anyone know how we can activate the signature option in the desktop version of Adobe Acrobat?

This topic has been closed for replies.
Correct answer Kristine5FD3

@Patrick37858097pgnk  I bet you are using the new, 'modern' Acrobat? You might have to disable to new version of Acrobat to get that feature back. I, too, have noticed this issue with signatures and the desktop verison of Acrobat.

 

In regards to e-signing, in general, Adobe seems to be migrating away from desktop to 'in the cloud' functionality.

 

See and upvote, Ditch the 2023 User Interface in Acrobat – Share your feedback on Acrobat DC (uservoice.com)

1 reply

Kristine5FD3Correct answer
Inspiring
June 5, 2024

@Patrick37858097pgnk  I bet you are using the new, 'modern' Acrobat? You might have to disable to new version of Acrobat to get that feature back. I, too, have noticed this issue with signatures and the desktop verison of Acrobat.

 

In regards to e-signing, in general, Adobe seems to be migrating away from desktop to 'in the cloud' functionality.

 

See and upvote, Ditch the 2023 User Interface in Acrobat – Share your feedback on Acrobat DC (uservoice.com)