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Participant
June 30, 2023
Question

Signature issue with Topaz pDOC Signer.

  • June 30, 2023
  • 1 reply
  • 824 views

Not sure if its Topaz or Adobe.    
We use Adobe Pro to have our VA clients sign their forms for submission.  The Topaz software for

Adobe works really great 80% of the time.  The problem is when the VA put something in the form

that prevents using that so we must resort to pDOC signer to create a signature box.

 

about 1/3 of the forms we send to our uppers for verification and submission show up with

no signature in the box.  How ever, when I open the form on the computer I use it for and 

when I attach it to the Email and look at the sent file.  The signature is there.   

Any hints to what is going on?

 

 

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1 reply

MikelKlink
Participating Frequently
June 30, 2023

Can you share example PDFs for analysis?

Participant
June 30, 2023
No I cannot as they contain too much personal information.

Sent from Mail<> for Windows