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try67
Community Expert
Community Expert
August 9, 2020

What is the exact text of the error message? How exactly are you trying to add the signature? What is the exact version number of Acrobat? What OS version are you usign?

Participant
August 9, 2020

Hi,

the text of the error is "The operation failed because adobe acrobat encountered an unkown error"

i'm using Windows 10 , 

Acrobat Reader v 20.009.20074 , 

AutoCad v 23.1.47.0 , 

i've attached 1 minute video of the whole proccess with the unknown error at the end.

 

https://gofile.io/d/apBtvS