Snapshot tool is problematic

I can’t even believe it, they made it worse! Now instead of “Take a snapshot” allowing you to then select all, it just brings up an irritating zoom bubble that makes it even harder to capture the whole thing. So now it is just straight-up impossible unless you want to eyeball it.

Neither of those solutions below actually work, because they are just as cumbersome, imprecise in their manual selection, and downgrade the resolution of the subsequent image, making it appear blurry.

I wonder if the guys at Adobe have ever even tried using their own software...

Hello!

Thanks for reporting this. Here is the current location, plus an interim option if snapshots render blank.

• In Acrobat: Go to Menu > Undo, Redo and More > Take a snapshot (Windows) or Edit > Undo, Redo and More > Take a snapshot (macOS).
• Drag a rectangle over the area to capture it.
• If the capture is blank, update to the latest version (Menu > Help > Check for updates) and retry.
• As an interim capture, use the system screenshot (Windows Shift+S, Mac Shift+Cmd+4).
• Please ensure you have the latest version of Acrobat installed on the machine. Check for any pending updates by navigating to Menu > Help> Check for Updates. Install the updates, restart the app and the machine, and try again.

If blank captures continue, please collect the logs and share them along with a sample PDF file, the current OS version, and the Acrobat app version for further investigation. To collect the logs, please refer to this article: https://helpx.adobe.com/acrobat/kb/acrobat-diagnostics.html

To ask for one-click Print from Snapshot to return, you can raise a feature request with the product team here: https://acrobat.uservoice.com/

Regards,

Anand Sri.

​@Robert22786801luwl have you thought of just doing a simple screenshot, on a MAC, Command Shift 4 and target the area you want. For a PC, Windows Shift S and target the area you want (or if you want the full screen, just Print Screen — the PrtScn key to copy the entire screen to the clipboard). 

Sometimes the tried and true just works.