solicitud de reintegro/ reembolso

Question

Hola! en el mes de septiembre solicite la prueba gratis , la cual fue cancelada dias posteriores antes de que se termine la prueba, no me aportaron ningun comprobante de la misma. me siguen cobrando por un servicio el cual no esta activo. necesito el reintegro de los debitos realizados a mi cuenta

Amal. · Answer

Hi there

Hope you are doing well and sorry for the trouble.

I have checked your Adobe account with the Adobe ID you are using on this community, and I am unable to track any cancelled subscription. This issue is better handled by our billing team here https://adobe.ly/3WxxaKd. Please click on the contact us button in the lower right corner to start the process.

~Amal

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