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werner48xx
Participant
October 2, 2023
Answered

Some PDF Files not printed

  • October 2, 2023
  • 2 replies
  • 1785 views

Some PDF Files are not printed. It are resting in the print manager  and are hanging there. With other pdf Files and docx, ppt etc. I have no problems. Nothing is helping even converting in docx did not solve the problem. In the Printmanager the option "Print as image" I can`t choose because the button is inactive (greyed). Printing with other software and other computer it is the same. Tomorrow I will try to use an other printer. My printer is HP Officejet 4500 and my system is Win 11.

    This topic has been closed for replies.
    Correct answer Karl Heinz Kremer

    It is the printer. The Rank Xerox does it with no problems.


    I am glad you found a way to print the document. It is very likely not the printer, but the printer driver. When you contact the printer manufacturer, they will very likely try to blame the application, but based on my experience working for several printer manufacturers, they are wrong 😉

    2 replies

    N
    NudeCruzer
    Inspiring
    August 14, 2024

    I just use MacOS Preview to print PDFs because Adobe Acrobat doesn't work!

    Karl Heinz Kremer
    Community Expert
    Karl Heinz KremerCommunity Expert
    Community Expert
    October 2, 2023

    Problems like this are usually caused by the printer driver. Make sure that you have the updated driver for your printer. Printing to a different printer should also fix this. If your printer does support different printer "languages" (e.g. PostScript, PCL, PCL6, ...), try a different emulation and see if that fixes the problem. 

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    werner48xxAuthor
    Participant
    October 2, 2023

    Der Officejet 4500 wireless läuft übers Netzwerk und hat den Windows Treiber. Mein Tool driver booster sagt, dass es keinen neueren Treiber gibt. Er druckt ja pdf und auch andere Files. Nur diese verdammte PDF von der Bank, auf der ich Unterschriften leisten muss und die Post bestätigen, dass ich ich bin, nicht.

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    werner48xxAuthor
    Participant
    October 3, 2023

    It is the printer. The Rank Xerox does it with no problems.

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