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U
UllaBoesgaard
Inspiring
September 16, 2021
Answered

Some sites appears yellow

  • September 16, 2021
  • 2 replies
  • 1135 views

Since yesterday some sites appears yellow on the screen. The print is still white. But how can I get the view to be white again?

This topic has been closed for replies.
Correct answer UllaBoesgaard

Update  - issue solved 🙂

 

I contaced Adope Support on chat. 

I have both Adobe Reader and Pro DC.

I removed both and reinstalled. After that the issue was the same. But went to 'Edit/ Preferences/ Accessibility, and turned on "Replace Document Colours". It did'nt work before reinstallation. But now it solved the issue. 

 

Hope it can help you too.

2 replies

U
UllaBoesgaardAuthorCorrect answer
Inspiring
September 16, 2021

Update  - issue solved 🙂

 

I contaced Adope Support on chat. 

I have both Adobe Reader and Pro DC.

I removed both and reinstalled. After that the issue was the same. But went to 'Edit/ Preferences/ Accessibility, and turned on "Replace Document Colours". It did'nt work before reinstallation. But now it solved the issue. 

 

Hope it can help you too.

P
Pelle84
Participant
September 16, 2021

Hi

 

It only makes part of the pdf white.

 

i have done this tricks but as you see in the picture below it still gets yellow part.

and this is om multiple files.

so the Accessibility dos not fix it, only makes part of the background to the chosend color.

 

 

 

U
UllaBoesgaardAuthor
Inspiring
September 16, 2021

Hmm I can see that. 

They were kind to help at the support-chat - maybe they can help you too.

Meenakshi_Negi
Meenakshi_Negi
Legend
September 16, 2021

Hello,

 

Thank you for reaching out.

 

As you have metioned above, some sites appear yellow on the screen, would you mind elaborating on the issue.

Are you trying to create PDF from the website? Would you mind sharing the video or the screenshot with us.

 

Thanks,

Meenakshi

U
UllaBoesgaardAuthor
Inspiring
September 16, 2021

It is both existing pdf-document and documents saved as pdf from word og open as pdf from economicprogram. 

 

Sorry, can't make a video. But I made a test-document in word and saved it as pdf. See schreenshot. Background appears yellow.

 

P
Pelle84
Participant
September 16, 2021

Hi

 

i have the same issue.

The opend doc in acorbat is Adobes own welcome pdf.

and as you see on the left side i have the adobe homepage that ha a white background.

i have reinstalled acrobat but ist the same.

 

 

 

 

 

 

 

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