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Question

I uninstalled and installed Adobe Acrobat several times, but every time I tried to open it I had this pop-up error. It seems like it doesn't work only on this device, as I logged in on other devices and there was no issue. I'm using a MacBook Pro 16.

Tariq Dar · Answer

Hi @Sabrina37971928o9mk,

Sorry for the delayed response and the troubled experience.

I'm following up to check if this issue is resolved. If it is still happening, let us know, and we'd be happy to assist.

Considering the screenshot it seems this may have been a momentary glitch. If you’re still experiencing this issue, I encourage you to share any additional details or steps that led to it. This will assist us in diagnosing and fixing the issue more effectively.

Thank you for your patience and understanding as we work to make things right.

~Tariq

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